Privacy Policy

CallBridge USA ("CallBridge USA," "we," "our," or "us"), led by CEO Tahir Choudhary, respects your privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, process, and safeguard information submitted by publishers, affiliates, applicants, and visitors when using our website and services.

1. Information We Collect

When you submit an application to join our publisher network or contact us, we collect information that you voluntarily provide, including but not limited to:

• Contact Details: Full name, business email address, WhatsApp number, and country of residence/operation.
• Business & Promotional Information: Company name, website URL, primary promotional traffic sources, estimated monthly call volume, and prior performance marketing experience.
• Technical & Log Data: Internet Protocol (IP) address, browser type, device information, submission timestamps, and interaction logs.

2. How We Use Applicant Information

We use the data collected strictly for legitimate business operations, including:

• Evaluating publisher applications for network eligibility, compliance, and campaign matching.
• Communicating with you via WhatsApp, email, or telephone regarding application approvals, campaign requirements, and onboarding instructions.
• Configuring dedicated Ringba tracking phone numbers (DIDs) and campaign parameters.
• Processing biweekly accounting, verification, and disbursement records for qualified calls.
• Preventing fraudulent submissions, spam, or illicit traffic activities.

3. Call Tracking & Telecommunications Data

CallBridge USA utilizes enterprise call tracking technology (such as Ringba) to route, record, measure, and analyze inbound telephone calls. Telecommunications logs collected include Caller ID, call origination area code, call duration, timestamp, IVR interactions, and buyer routing dispositions. Where permitted or required by law, calls may be recorded or monitored for quality assurance and compliance verification.

4. Sharing of Information

We do not sell, rent, or lease applicant or publisher personal contact information to third-party list brokers. We may share information only in the following necessary contexts:

• Service Providers: Trusted third-party technology providers supporting our hosting, telephony/call tracking (e.g. Ringba), and accounting infrastructure.
• Buyer & Compliance Audits: Traffic and promotional proofs may be reviewed in anonymized or aggregated formats with campaign buyers to verify compliance with advertising and TCPA requirements.
• Legal Requirements: If required by valid subpoena, regulation, or legal process to protect our rights, safety, or network integrity.

5. Data Security & Storage

We implement administrative and technical safeguards designed to protect personal information against unauthorized access, loss, alteration, or disclosure. All form submissions are transmitted over encrypted HTTPS protocol.

6. International Data Transfers

CallBridge USA operates internationally and recuits partners worldwide. By submitting your application from outside the United States, you understand and acknowledge that your information will be processed and stored in accordance with this policy.

7. Contact Information

If you have questions or requests regarding your data or this Privacy Policy, please contact:

CallBridge USA
Attention: Tahir Choudhary, CEO
Email: callbridgeusa@gmail.com